Got a question about how we respond to emergencies our how you can support our work? Have a look through these frequently asked questions.
If you have a question that isn’t included or require further information; please get in touch with our friendly Supporter Care team by emailing supportercare@savethechildren.org.uk or calling 44 (0)20 7012 6400. Lines are open 9 – 6, Monday to Friday.
general questions
How do you respond to emergencies?
When children are fighting to survive and rebuild their lives, we act quickly. How we respond depends on the nature of the emergency, however here are some of the most common ways we help:
Working with local partner organisations, we’ll:
- provide families with water, food, hygiene products, mattresses, blankets, toys, and learning materials
- set up primary healthcare centres, classrooms, and safe spaces for children
- deliver clean water, install toilets, and promote hygiene to prevent deadly diseases like cholera
Find out more about emergency responses.
What is the Disasters Emergency Committee (DEC)?
We’re a member of the Disasters Emergency Committee (DEC) which brings 15 leading UK aid charities together in times of crisis. So that we can raise funds quickly and efficiently.
The 15 charities are:
- ActionAid
- Action Against Hunger
- Age International
- British Red Cross
- CAFOD
- Care International
- Christian Aid
- Concern Worldwide
- International Rescue
- Islamic Relief Worldwide
- Oxfam GB
- Plan International UK
- Save the Children UK
- Tearfund
- World Vision UK.
What is your response to the East Africa Hunger crisis?
We’ve been working across East Africa for may years. Running longer-term programmes alongside short-term disaster responses. Working together with local partners, governments and communities.
- In Ethiopia, we're supporting farmers with seeds, tools and livestock feed.
- In Kenya, we're training health volunteers to detect child malnutrition in young children, so they can support families in areas with high rates.
- In Somalia, we're providing emergency water supplies and building water stations for families in camps.
You can donate to the appeal here.
Got another question about Save the Children on a different topic? Visit our FAQs hub to see our most commonly asked questions across a range of topics.
